Terms of service

Refund policy

Refund & Return Policy

Returns

We offer a 14-day return window, meaning you have 14 days from the date you receive your item to request a return.

To qualify for a return, items must be unused, in the same condition as received, and in their original packaging.

To initiate a return, please contact us at orders@scuderia3d.com.
Returns sent without prior approval will not be accepted.

If your return request is approved, you will be asked to provide the shipping label, and we will supply you with the correct return address.
Items returned damaged or in altered condition are not eligible for a refund.

For any questions regarding returns, feel free to reach out to us at orders@scuderia3d.com.

 

Order Cancellations

Orders that have already been confirmed or shipped cannot be canceled.
If an order is canceled before shipment, a $30 handling fee will be deducted from the refund.

 

Damages & Issues

Please inspect your order immediately upon delivery. If your item is defective, damaged, or incorrect, contact us right away at orders@scuderia3d.com so we can assess the issue and resolve it.

In most cases, the buyer will be required to return the damaged item before a replacement or refund is issued.

 

Exchanges

The fastest way to receive a different item is to return the original product. Once the return is approved, you may place a new order separately.

 

Refunds

Once we receive and inspect your return, we will notify you of the approval status.
If approved, refunds will be issued to your original payment method within 10 business days.

Please note:

  • A 5% processing fee is deducted from all refunds
  • Banks and credit card providers may require additional time to post the refund
  • Orders refused due to unpaid customs fees or taxes are not eligible for a refund

If more than 15 business days have passed since your return was approved, please contact us at orders@scuderia3d.com.